Intranets have long moved on from the “static” web pages maintained by a dedicated team of web editors and now incorporate the best of the consumer world from “social media/networking” to “online collaboration”. In a phrase they are no longer places to go and read (a la the company manual) but the place where the work is done.
This shift away from “static” pages maintained by a centrally controlled Content Management System (CMS) will be the thrust of my talk “User-Generated Content, Managing Content Ownership and Comments” presentation at the 10th Strategic Intranets Summit being held in Wellington (NZ) on 19th August (details).
User-Generated Content, Managing Content Ownership and Comments
User-generated content like blogs and wikis can help enhance an organisation’s business process and raise employee engagement as the best writers of content are also the audience. Using case studies, we examine how to deploy open but effective intranet content ownership policies and how it contributes to better business processes.
- Who should have control? Identifying the information champions in your staff
- Developing your intranet guidelines
- Training and supporting intranet champions
- Keeping a handle on problem-makers
I will also be facilitating one of the three excellent round table sessions and, having seen OJ from KnowledgeCue present at other events, I know I will have some stiff competition for the attendees questions :-) Oh, and I’m also looking forward to hearing James Robertson, Dan Randow and Michael Sampson [our book review] educate us all.
Round Tables: Resolving Issues and Sharing Insights
Back by popular demand, this roundtable session offers you the opportunity to network and connect with others facing similar issues. Bring along two pressing issues that you are facing for other attendees to help you solve.
- Round Table 1: Sharepoint and Technical issues
Mark Orange, Director Strategy + Innovation, KNOWLEDGE CUE- Round Table 2: Intranet Governance and Managing User Generated Content
- Round Table 3: Adapting Social Media Tools for the Intranet
Mike Riversdale, Director, WAVEADEPT

Registration and details
All the details are over on the official conference site: http://www.brightstar.co.nz/conferences/strategic-intranets-summit
They also have an official hashtag for us all to use: #nzintranet
See you all there – make sure you come and say hi to me …

