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Our Website Is Now Safe Again

Posted by Mike, September 6th, 2010
Filed under: Community, Thank You
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thank you note for every languageThank you to Emma from Decisive Flow for working so hard to get the “not safe to visit” flag removed from our website. We know it’s been a tough old job sorting out templates, moving hosts and re-building everything before letting Google know that we’re all OK.

Emma, you have done an awesome job and thank you so much from us all.

And to everyone that tried to visit, thanks for you patience we’re back and safe to be with!

Get Canterbury Email Flowing (Free Rescue Package)

Posted by Mike, September 6th, 2010
Filed under: Community
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Earlier this morning we put up a special website for any Cantabrians wanting help to get their email up and running as fast as possible: http://bit.ly/FreeEmailForCanterbury

What you can get free

  • Free 1 month Google Apps including Gmail for all your staff
  • Email, IM, voice and video chat
  • Anytime, anywhere access to your email
  • Sync with Outlook, iPhone & BlackBerry
  • All staff accounts set-up and ready to go (simply tells us who you want)
  • Access to our client support manual
  • No payments
  • No contract

At the end of your free month you can keep the deployment and start paying or migrate your email back to your email servers and close the account.

We have also linked to as many other NZ IT companies making offers of assistance.

We did this because we felt helpless … we hope it’s something.

Why Collaborate At All – 3 Reasons

Posted by Mike, August 25th, 2010
Filed under: Collaboration
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With all this talk of collaboration technology (Google Sites/Docs, Microsoft Sharepoint, Jive SBS …) it has become the default position of software vendors and service consultants to assume that everyone wants to collaborate. It is also hinted that the businesses that doesn’t provide for an open collaboration environment will “suffer”, of course the manner of this “suffering” is never explicitly stated but we can assume it involves losing out to your competitors who are, of course, collaborating like wild things.

So let’s check out the assumption that everyone should collaborate by outlining three, overlapping, benefits to collaboration. And then you can decide whether the reasons fit your organisation.

Before we crack into that let’s just give ourselves a definition of collaboration:

All parties work together and building consensus to reach a decision or create a product, the result of which benefits all parties

And don’t forget that collaboration is part of a hierarchy including consultation and communication and made up of the 3 pillars:

  1. Good Information
  2. Clear Communication
  3. Active Connections

1: You Need Help

It sounds obvious when it’s written down, doesn’t it!

One of the fundamental reasons to collaborate is get to make the product, finish the project, close the deal, grow the market share and a lot of times none of it can be achieved without help from someone else. Be aware that the goal of the collaborative exercise must be shared by all participants and if you have competing goals within one collaborative exercise you’re in for a world of pain and tears – be honest at all times and, if you find you no longer require the goal speak up and ultimately remove yourself from the team.

So, do you need help to get to your goals, if so then a collaborative environment with supporting tools is likely to make your working life a lot easier.

2: You Need Additional Credibility

Sometimes it’s not the skills, resources or equipment you’re lacking but it’s the mana, the guidance and the softer reputational side of things.

In the purest world where everyone is open with their agenda’s and everyone wants the the best for the common good then your project, product, goal would not require anything more than a demand that it satisfied – but that world is yet to come and more often than not you will require the presence of those that can assist with the political, inter ‘agency’ relationships and even the inter-personal tensions.

Do you work with differing teams, organisations (suppliers, partners) or even with your customers? If so a collaborative environment can increase your credibility amongst all of the players.

3: You Want A Longer Lasting Outcome

Anyone can stick a product out there, demand that current resellers immediately dump the old stock and focus 100% on you new product … anyone can do that once, maybe twice but if you’re looking for a long term solution that creates loyalty to your product, service or project then it has been proved time and time again the collaborative approach is the only approach that can provide.

A collaborative approach not only converts adversaries to partners or allies but instead of creating patchwork coalitions that must be repaired or reconstructed each year, you develop lasting partnerships that create long-term solutions.

If you are playing the long game in your work then you will need a collaborative environment to not only support you but all of your partners.

So there we have it, 3 reasons to take a collaborative approach:

  1. Get help delivering
  2. Gain credibility during the process
  3. Deliver a long lasting outcome

Of course this is in now way a definitive list (let us know why you collaborate), but covers the three main reasons we find clients look to our collaborative services. No-one is saying you or your business are required to have these as goals or that a collaborative approach is the only approach available but we are saying that a collaborative environment will deliver – let us show you how …

If WaveAdept Was A … We Would Be … [Prizes!]

Posted by Mike, August 24th, 2010
Filed under: Community, Social
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A little soul searching goes a long way and even companies need to do it now and again … so WaveAdept did. Luckily we’re not tied down by the typical ‘weekend away with the executives on a Taupo retreat’ to sit through tedious strategy sessions. We get to invite one of our awesome external advisors and even a client to the pub and be challenged by them.

An exercise Caroline had us all do was answer the following, “If WaveAdept was ___ it would be ___ because ___”. For instance, “If WaveAdept was furniture brand, we would be Ikea because we offer cheap, mass produced solutions with a great design.”

Great hilarity prevailed but an awesome amount of insight into what we think WaveAdept is about. It was even more interesting to hear how Caroline and our client viewed us and overall we were a lot more critical and demanding of ourselves than others. There follows a few more and after YOUR chance to let us know what WaveAdept is through your eyes.

Us?If WaveAdept was a …
(pay particular attention to the “celebrity” one with the chosen answer from Dave which caused great hilarity around the table)

  • sitcom we would be Friends because we are a collective of quirky personalities that get on and have a shared vision.
  • Top Gear presenter we would be Richard Hammond because we take risks, and think forward and are not stuck in the past.
  • celebrity we would be Prince Philip because we say the things everyone else is afraid to.
  • kitchen appliance we would be the dishwasher because it does the dirty work while you create.
  • city we would be Wellington because we value relationships, we are relaxed and affordable.
  • country we would be Ireland because we have a bit of flair. We like to work hard and have fun. What you see is what you get.
  • car we would be a Mazda because we are no nonsense and value for money.
  • epic movie we would be Avatar because there’s no hardware, it’s all data!

And now your turn, a prize to those that come up with the most appealing!
Simply fill in the form and we’ll choose the winner in a week or so.

Co-creation, Naff Label But Hits The IT Nail On The Head

Posted by Mike, August 18th, 2010
Filed under: Changing Face of IT, Collaboration
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Great takaways from Bernard Golden writing in CIO today for all IT staff, particularly CIOs: Cloud computing: Are you ready for co-creation?

In essence he, Michael Chui, senior fellow at the McKinsey Global Institute and Gartner VP Mark McDonald make the argument that the old world of IT is slowly dying away as:

… business groups within companies get more familiar with the capabilities and opportunities offered by integrated applications and distributed user populations, they start designing more and more innovative business offerings that assume the ability to handle unpredictable loads and manage very large amounts of traffic.

And for an IT staff member this should be an exciting time:

IT organisations that focus on efficiency are likely to be displaced by less-expensive external providers, while those that concentrate on building offerings that are part of their company’s core offerings will prosper. This latter point, by the way, is not the same as the commonly-presented “partnering with business units,” which is supposed to ensure that IT delivers what the business unit wants – too often, that results in better efficiency in rolling out standard apps. Instead, what this means is that IT must implement these kinds of co-creation capabilities.

We at WaveAdept focus on providing the leadership, framework and IT tools to facilitate this move to “co-creation” business models. We also know that it’s all about people and deliver a successful change management plan required to move you upward from an “internal only” focus to one of “open, external and geographical disperse”.

For those in IT check out the 4 step plan within the article:

1. Find every commodity application you run and create a plan to migrate to a low-cost reliable producer
Email is the poster child for this migration. It’s hard to understand why any organisation runs its own email infrastructure.

2. Create a cloud action plan
The demand from business units will arrive enormous and insistent. Trying to hold them off while the three-year transition plan comes into play is a recipe for what is termed “shadow IT.”

3. Get ready to improve your organisation’s skills
I can’t tell you how many companies we interact with that don’t understand that building scalable, elastic apps requires more than an underlying cloud infrastructure. Both development and operations skills need to be learned, and fast.

4. Learn how business innovation is being created
Go to a co-creation conference. Or a social media conference. Or create your own internal conference [..]. But don’t wait for your established vendors to provide this: they can support the initiatives with their offerings, but will never provide you with how to do it.

Talk to WaveAdept about how we have experience and focus on your business to move to a “co-creating” business environment.